NASA’s response team mapped decisions across information, platform and presentation layers to find gaps in existing governance. Its framework proposes a Digital Services Board to implement requirements under the established Mission Support Council, which would set policy. The framework otherwise relies on existing governance and organizational responsibilities. [S1]
The services have different audiences: NASA identifies educational materials for teachers and students, procurement opportunities for businesses, and research for scientific and engineering communities. For employees, its principles call for secure access to and sharing of information regardless of location or preferred device, within existing policies. [S1]
NASA’s proposed board would work with stakeholders on repeatable processes for new websites, introducing free services, expanding successful pilots across the agency and sharing best practices. The Mission Support Council would establish policy and allocate resources for implementation. [S1]
Source documents
- Digital Services Governance Frameworkhttps://www.nasa.gov/organizations/ocio/digital-services-governance-framework/